Privacy Policy
Last updated: October 30, 2026 · Applies to the Diwara iPhone app and diwara.app
Diwara is a family location app. That means we handle some of the most sensitive data there is — where your family is. This policy explains, in plain language, exactly what we collect, why, who can see it, how long we keep it, and how you can delete it. If anything here ever changes, we will update this page and note the change date.
The short version
- Your location is shared only with people in Circles you have joined. Nobody else — not advertisers, not data brokers, not other users — can see it.
- We run no ads and include no advertising or cross-app tracking technology. We never sell personal data.
- Location history is kept for 2 days on free Circles and 30 days on Premium Circles, then permanently deleted from our servers.
- You can pause sharing at any time, and you can delete your account — and all of your data — from inside the app.
What we collect and why
| Data | Why we collect it | Linked to you? |
|---|---|---|
| Precise location (including in the background, if you allow "Always") | App functionality: showing Circle members where you are, place arrival/departure alerts, SOS alerts, and your location history. | Yes |
| Name and email address | Your account: signing in (Sign in with Apple or an email code), showing members who is who in a Circle. | Yes |
| User ID | App functionality: connecting your account to your Circles, devices and settings. | Yes |
| Purchase history | If your Circle has Premium: confirming and managing the subscription through the App Store. | Yes |
| Device push token and battery level | Sending you place/SOS/check-in alerts, and showing your battery level to your Circle so a dying phone is not a false alarm. | Yes |
What we do not collect: your contacts, photos, browsing history, health data, advertising identifiers, or anything from other apps. Diwara does not track you across other companies' apps or websites.
Who can see your location
Only members of Circles you belong to. Joining a Circle requires an invite code from that Circle. Circle organizers can see the member list; no Diwara employee access path exists for browsing user locations in the normal course of operations, and we do not provide location data to third parties for marketing — to anyone, for money, ever.
We use a small number of service providers strictly to run Diwara (cloud hosting and database). They process data on our behalf, under contract, and for no other purpose.
Background location
If you grant "Always" location permission, Diwara can tell your Circle when you arrive at or leave a saved Place (like Home or School) even when the app is closed. iOS shows you this is happening and reminds you periodically. You can switch to "While Using" or turn location off at any time in iPhone Settings → Diwara → Location, or pause sharing inside Diwara — paused members appear in their Circle without a location.
How long we keep data
- Location history: 2 days (free Circles) or 30 days (Premium Circles), then permanently deleted — enforced automatically on our servers, not just hidden in the app.
- Latest location: replaced continuously; removed when you delete your account.
- Place events and check-ins: kept on the same schedule as location history.
- Account information: kept while your account exists; deleted when you delete your account.
Children
Diwara is for families, organized by an adult account holder, and is intended for users 13 and older. It is not directed at children under 13, and we do not knowingly create accounts for children under 13.
Your choices and rights
- Pause: stop sharing your location with a Circle for 1 hour, 8 hours, or until tomorrow — from Privacy in the app.
- Leave: leave any Circle at any time; its members immediately lose access to your location.
- Delete: Settings → Privacy → Delete My Account permanently deletes your locations, history, devices and memberships. See Delete Account for the web alternative.
- Access / correction: email support@diwara.app and we will help with any request about your data.
Security
Data is encrypted in transit (TLS) and at rest by our cloud providers. Every request to view location data is checked against Circle membership on our servers — the app alone is never trusted to decide who can see what.
Changes
If we change this policy in a way that affects how location data is handled, we will announce it in the app before it takes effect. The current version will always be on this page.
Contact
Diwara · support@diwara.app · diwara.app/support